Privacy policy for website visitors, lead forms, and booking requests.
Effective date: March 21, 2026. This page explains what JBH Flow collects, how we use it, and how information may move through our site, ads, scheduling tools, and internal workflows.
What we collect
We may collect information you choose to submit through our website, contact forms, lead forms, booking links, or other intake flows. This can include your name, work email, phone number, company name, job title, and any details you provide about your business or workflow.
We may also collect technical and marketing information such as the page you visited, referrer, campaign parameters, and ad identifiers when you arrive through advertising or analytics tools.
How we use it
We use this information to respond to inquiries, qualify leads, schedule calls, deliver services, improve our site and marketing, and keep internal records of conversations and opportunities.
If you book a call or submit a lead form, we may use your information to follow up with you about that request.
Tools and services we use
We may use third-party tools to operate our website and business workflows. These may include website hosting, spam prevention, form handling, scheduling, advertising platforms, spreadsheets, automation tools, and email notifications.
These services may process information on our behalf so we can run lead capture, booking, follow-up, and internal preparation workflows.
Advertising and tracking
We may use advertising and analytics tools, including Meta and Google products, to understand campaign performance, improve targeting, and measure conversions. These tools may use cookies, pixels, or similar tracking methods.
If you come to our site from an ad, we may record campaign details such as source, medium, campaign name, or click identifiers so we can understand what generated the inquiry.
How we share information
We do not sell your personal information. We may share information with service providers who help us operate our website, manage leads, schedule calls, or deliver our services.
We may also disclose information if required to do so by law or to protect our rights, property, or safety.
Data retention
We keep information for as long as needed to respond to your inquiry, manage our business relationship, maintain records, and meet legal, accounting, or operational needs.
If you want us to delete information you previously submitted, contact us and we will review the request.
Your choices
You can choose not to submit personal information through our forms or booking links. You can also disable cookies in your browser, although some site features may not work as expected.
If you have questions about this policy or want to request access, correction, or deletion, contact JBH Flow through our website.
Questions
If you have privacy questions, want us to review or delete information you submitted, or need more detail about how we use your data, contact JBH Flow through the website and reference this privacy policy.